‘The new normal’
Jason Fried on his HEY World blog:
First it starts as an outlier. Some behavior you don’t love, but tolerate. Then someone else follows suit, but either you miss it or you let it slide. Then people pile on — repeating what they’ve seen because no one stepped in to course correct.
Then it’s too late. It’s become the culture. The new normal.
[…]
Whatever you do becomes how it’s done. And the higher up it’s done, the more influence it loads on the structure below.
It’s so hard to speak up. But letting it slide is, as they say, just silent agreement. It’s something that, I’m embarrassed to admit, I’ve struggled with my whole life and it’s been top of mind lately.